There’s Nothing that Performance Support and a Little Ice Cream Can’t Fix – Performer Support. Please scan Sue Reber’s excellent blog and analogy of banana splits and performance support. Then.. I think there’s a richness here (not just from the whipped cream) in analogy. And, I suggest that there is another dimension that may deserve […]
Category archives for Organizational Learning
Jay Cross’ post in the Chief Learning Officer’s blog-space (The Other 90 Percent of Learning – Chief Learning Officer, Solutions for Enterprise Productivity) once again iterates the well-known observation that (depending on how you slice it and who’s doing the slicing) formal learning accounts for far less than 20% of what people need to know […]
My, my! What a mashup. In his daily reflection today, Fr. Richared Rohr offers a perspective on the socio-political evolution of the “right” and the “left” (see Daily Meditation: Power and Powerlessness / Right and Left — July 3, 2012.) Fr. Richard (often) illuminates the dichotomies that somehow seem to comfort us, as we gain a […]
Why Creativity Is the Most Important Leadership Quality – Chief Learning Officer, Solutions for Enterprise Productivity. This article reviews several factors involved in the creative process, and makes some recommendations for Chief Learning Officers and other leaders to enhance their creative output. The spark for this article is the IBM 2012 CEO Study, which claims (in part) that creativity is the […]
Gamification Blog Book Tour Underway!. Ok, so it’s my “turn.” Is this, too, a game? According to Karl Kapp, I suppose it is. There are a set of rules (when to post), rewards (a preview of the book, notoriety, contributing to the professional Karma), other players (other bloggers and potential readers), etc. So, I guess it […]
In reply to a discussion thread on the potential benefits of applying business process management (BPM) to “fix” healthcare, I wrote: Applying BPM or any process improvement to “healthcare” is still just rearranging deck chairs on the Titanic. Until the hard questions – which no politician or healthcare entity is willing to ask at this […]
A new framework for supporting learning and performance in the social workplace | Learning in the Social Workplace. Jane Hart of C4LPT fame has posted the 3rd version of the Workforce Development Services (WDS) Framework, which is usable under the Creative Commons license. If what you want to accomplish is a high-level, dynamic learning & […]
How to Get into Your Zone – James Allworth – Harvard Business Review | LinkedIn. I would agree with most of what James Allworth had to say, especially when it comes to physical challenges and performance. There is, I would imagine, some carryover to the realm of the knowledge worker’s day; but I think there, […]
Monograph: Innovation Leadership Chapter 1: Introduction Innovation Leadership is the intersection of the best theory and practice ineach of the respective disciplines (that is, innovation and leadership) that,appropriately applied, will lead to the enhancement of the innovative climate across an organization. In 1994, Peter Drucker observed: “Every few hundred years in Western history there occurs […]
How to Get into Your Zone – James Allworth – Harvard Business Review | LinkedIn. I would agree with most of what James Allworth had to say, especially when it comes to physical challenges and performance. There is, I would imagine, some carryover to the realm of the knowledge worker’s day; but I think there, […]
A threaded discussion began in the LinkedIn Organizational Learning group with the (paraphrased) question, Why do kindergardners collaborate better than adults? My initial response was brief, yet to the point. Because they have not yet developed the egos that interfere with collaboration. Upon further reflection and comments in the thread, I want to more clearly […]
It must have been the 1970s when the makers of 7-Up launched a campaign to brand the product as different from all of the popular, caramel-colored beverages of the day. They called theirs, “the Un-Cola.”. This blog entry talks about the Un-conference. Professional academic conferences are formal learning events. A subject matter expert (SME) curates […]
I’ve been recently involved in a discussion on a LinkedIn site about whether (provider) healthcare is fundamentally the same as other industries. This was in reply to a post that claimed, “Healthcare, you’re not so different.” One of my replies is here, for your edification: I certainly don’t want to polarize the debate as to […]
Beyond Educational Technology: Learning Innovations in a Connected World on Vimeo on Vimeo via Beyond Educational Technology: Learning Innovations in a Connected World on Vimeo. Interesting. I spent nearly 20 years involved in the development and deployment of educational technology in the academic arena – from university graduate courses on interactive videodisc to working with […]
Agilent Technoligies’ CEO Bill Sullivan commented on the role of engaged employees in the value creation of organizations and even countries in this video clip. After decades of the modern era in organizations that focused more on the “resource” than the “human” in HR, attempting to reduce each of us to a set of plug-and-play […]
The Content Economy: The collaboration pyramid or iceberg. Oscar Berg has done a fine job of intersecting “collaboration” with “value creation” in organizations (see link to his blog, above). It also occurs to me that Lewin’s forming-storming-norming-transforming rubric also applies here. The groups/communities/teams must transition through trust-building, wrestling with roles, authority, and areas of contribution, before […]
From a patient’s perspective, Care Management involves orchestrating the many, varied options for care delivery, which will then maximize the patient’s health. In support of the Care Managers, the organization’s responsibility is to orchestrate the many, varied options that establish a continual learning environment, to maximize the Manager’s ability to deliver superior service. This involves […]
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